How do I reconcile purchased credits with granted credits?

Use one customer key and one entitlement key on both sides. Compare integers. Do not convert currencies or infer token spend.

What if the IDs do not match?

You cannot prove the mismatch until the paying identity and the granted identity are the same subject.

How to reconcile purchased credits with granted credits

Build a join between the purchased amount and the granted amount for the same customer and entitlement.

Last updated 2026-09-15 · 2 min read · Ropely · not externally reviewed · factual review: internal

Direct answer

Definition

Symptom

Observable symptoms

Why the symptom is ambiguous

Likely causes

Evidence required

Provider-specific state

Step-by-step diagnosis

Worked example

Manual investigation

What cannot be inferred from Stripe or RevenueCat alone

What Ropely can establish

What Ropely cannot establish

Official sources

Source references

Compare purchased vs granted credits

Questions

How do I reconcile purchased credits with granted credits?: Use one customer key and one entitlement key on both sides. Compare integers. Do not convert currencies or infer token spend.
What if the IDs do not match?: You cannot prove the mismatch until the paying identity and the granted identity are the same subject.

Customer paid for AI credits but did not receive them

How to prove a customer paid for credits or generations and the product granted a different amount.

Credits ran out but the customer can still generate

Detect leftover access after purchased remaining hits the hard limit.