Purchased allowance exceeds granted
The customer paid for more credits than the product granted. This is received less than purchased. It is not the same as leftover access after a pack is exhausted.
Find customers who paid for credits they did not receive, or who kept access after those credits ran out.
Find customers who received fewer credits than purchased, and accounts still consuming after their allowance was exhausted.
Compare purchases from Stripe or RevenueCat with the credits or allowance your product granted.
Purchased allowance versus granted allowance
Paid, received less
Purchased allowance exceeds granted.
| Stripe purchase | Growth credit pack |
|---|---|
| Purchased allowance | 10,000 credits |
| Application grant | 1,000 credits |
| Difference | 9,000 credits missing |
| Evidence status | Confirmed from both sources |
Got more than they paid
Exhausted allowance continues.
| Stripe purchase | Growth credit pack exhausted |
|---|---|
| Purchased remaining | 0 credits |
| Application grant | Access still on |
| Difference | Usage continues after the pack ran out |
| Evidence status | Confirmed from both sources |
Exhausted allowance continues
The purchased remaining is at or below the hard limit, and the product still grants access or usage. This is received more than purchased. It does not mean credits were never granted.
Read-only by design
Ropely compares evidence from systems you already use. It does not meter usage, change billing, or control customer access.
Stripe or RevenueCat import purchases. A snapshot or access events add what the product granted. Stripe alone does not invent a purchased-versus-granted finding.