Credits ran out but the customer can still generate. Is that the same as never granting?

No. This finding is leftover access after the pack is exhausted. It is the opposite of a shortfall.

Do I need a hard limit column?

Yes for this check. Without a hard limit, leftover access cannot be distinguished from an unlimited plan.

Credits ran out but the customer can still generate

Detect leftover access after purchased remaining hits the hard limit.

Last updated 2026-09-15 · 2 min read · Ropely · not externally reviewed · factual review: internal

Direct answer

Definition

Symptom

Observable symptoms

Why the symptom is ambiguous

Likely causes

Evidence required

Provider-specific state

Step-by-step diagnosis

Worked example

Manual investigation

What cannot be inferred from Stripe or RevenueCat alone

What Ropely can establish

What Ropely cannot establish

Official sources

Source references

Check leftover access after an exhausted pack

Questions

Credits ran out but the customer can still generate. Is that the same as never granting?: No. This finding is leftover access after the pack is exhausted. It is the opposite of a shortfall.
Do I need a hard limit column?: Yes for this check. Without a hard limit, leftover access cannot be distinguished from an unlimited plan.

How to reconcile purchased credits with granted credits

Build a join between the purchased amount and the granted amount for the same customer and entitlement.

RevenueCat entitlement does not match in-app allowance

Separate an active RevenueCat entitlement from an application allowance that still looks free or empty.