Skip to content

User still has premium after a cancellation was scheduled

Distinguish cancel_at_period_end and store scheduled cancel from an already-ended commercial period.

1 min read · Ropely engineering · not externally reviewed · factual review: internal

Symptom

Why the symptom is ambiguous

Evidence required

Provider-specific state

Step-by-step diagnosis

Example timeline

Common false positives

What Ropely can establish

What Ropely cannot establish

Official sources

Source references

Run a free Stripe health check

Related

User still has premium after a cancellation was scheduled: Ropely