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Check purchased vs granted credits

RevenueCat entitlement is active but the feature stays locked

Separate CustomerInfo.isActive from a client feature gate that still refuses the unlock.

2 min read · Ropely engineering · not externally reviewed · factual review: internal

Symptom

Why the symptom is ambiguous

Evidence required

Provider-specific state

Step-by-step diagnosis

Example timeline

Safe implementation example

What Ropely can establish

What Ropely cannot establish

Official sources

Source references

Run a free Stripe health check

Related

RevenueCat entitlement is not active after purchase

Separate store purchase evidence from RevenueCat entitlement observations when access is missing.

Diagnose entitlement mapping failures

When product, price, or entitlement keys do not match across Stripe, stores, and the application.

RevenueCat entitlement is active but the feature stays locked: Ropely