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Check purchased vs granted credits

Customer subscribed on web and iOS

Investigate a customer who has both a Stripe subscription and an App Store subscription.

1 min read · Ropely engineering · not externally reviewed · factual review: internal

Symptom

Why the symptom is ambiguous

Evidence required

Provider-specific state

Step-by-step diagnosis

Example timeline

Safe implementation example

Common false positives

What Ropely can establish

What Ropely cannot establish

Official sources

Source references

Run a free Stripe health check

Related

Detect duplicate Stripe and App Store subscriptions

Classify overlapping paid Stripe and Apple subscriptions without treating family sharing as fraud.

Commercial identity explained

How Ropely hashes provider identifiers and when links can be confirmed.

Customer subscribed on web and iOS: Ropely